Behavior Support and Resources

Behavior Support and Resources

Flowsheet for referring young children with significant social, emotional and behavioral challenges. 

ResourceDetailsContact/Other Info
Boys and Girls Club of CalgaryOffer a number of programs including physical recreation, technology, the arts and personal growth, nutrition services, family support programs, emergency shelter and other supports to children and youth at risk. Eight locations across Calgary.T: (403) 276-9981
Bridges ProgramProvides school-based program to children 6 – 15 years of age struggling in school due to social, emotional and/or behavioural difficulties. The Bridges Mental Health Therapist works collaboratively within the Calgary Board of Education Junior High School classroom setting; provides individual and group counselling for 8 students with externalizing behaviours related to their mental health diagnoses.
Referred through the Calgary Board of Education.
T: (403)-777.7240
Calgary Counselling CentreCharitable organization committed to providing compassionate, professional, and affordable counselling services to Calgarians.
Adolescent Depression
Children of Divorce
Family Violence
Responsible Choices for Children and Parents
Eating Disorders
Intake form:
(to be completed by client/parent and faxed in)


Suite 200, 940 - 6th Avenue, SW
Calgary, AB
T2P 3T1
T: 403-691-5991
F: 403-265-8886

Crisis Line: 403-265-4357 (HELP)
Calgary Family ServicesOffers adoption counseling, attachment programs.(In Sync), early literacy and parenting programs.
Functional Family Therapy: intervention for families of youth ages 11-18 who are at risk of concerns with substance use, truancy, mental health, criminal involvement and family conflict (403 205 5899)
Counselling (403 269 9888)
Inner City Community Resource Centre: connects families with resources regarding food, clothing, shelter and employment(403 536 6558)
Urgent Family Care: provides short-term in-home childcare on sliding scale fee scale to keep families together in crisis situations (403 205 5238)
In-Sync: play-based program for families with children 0-6 to strengthen parent-child relationships (403 269 9888)
Prime Time:in-home support program for families with children 0-2 (403 205 5244)
General Inquiries: (403)-269-9888
COMPASS ProgramEarly intervention program that provides in-home education and support to families with children (0 – 12y, Grades 1 – 6) who are experiencing social, emotional and/or behavioural concerns.Referral requirements and instructions
Family self-referral form
Professional referral form

T: (403) 294-3664 or (403) 264-3440
Early Childhood Mental Health Outreach (ECMHO)Early Childhood and Perinatal Mental Health is an Alberta Health Services program that provides therapeutic intervention for infants and children with identified mental health risks. East Calgary Health Centre
4715 8 Avenue SE
Calgary, Alberta
T2A 3N4
Telephone: 403-955-1161
Fax: 403-955-1013
Family Support Network226, 1830 52 St. S.E., Calgary, AB T2B 1N1
T: 403-452-4438
F: 403-452-4480
Families MatterFamilies Matter is committed to strengthening families through life’s many transitions. One way we accomplish this mission is by scouring the seemingly infinite choices of programs, services and resources and selecting those we feel offer the very best learning opportunities and make them available to all Calgarians.Suite 325, 2116 - 27th Avenue NE
Calgary, Alberta
T2E 7A6
T: (403) 205-5178
F: (403) 205-5191
Kids Help PhoneFree, anonymous and confidential phone and
on-line professional counselling service for youth. Big or small concerns. 24/7. 365 days a year
300-439 University Avenue
Toronto, Ontario M5G 1Y8
T: 416-586-5437
F: 416-586-0651
T: 1-800-668-6868

Parent Support AssociationParents helping parents to navigate conflict with their teens and youth through professionally-guided peer group programs and services. PSA provides self-help support groups, parent education and resources#200 609 — 35 Avenue NE
Calgary, Alberta
T2E 2L2
PSA Office: (403) 270-1809
PSA Info/Support Line: (403) 270-1819

Parent Help LineT: 403-265-1117
Parent Link CentreProvides information and support for parents and caregivers on how to assist with your child’s learning, development and healthT: 1-877-644-9992
Positive Parenting Program (PPP)“Triple P is one of the few parenting programs in the world that’s been scientifically proven to work. Over more than 30 years, Triple P has helped hundreds of thousands families in more than 20 countries deal with issues ranging from temper tantrums to disobedience, bedtime dramas to homework battles, schoolyard bullying to teenage rebellion.”
PaceKidsPacekids Programs is a family-focused, non-profit service provider that strives to offer excellence in the treatment of children with special needs emphasizing a trans-disciplinary, direct-treatment approach. Provides Triple P programs for parents with children with developmental disabilities.
South: 23 Sunpark Drive SE, Calgary, AB T2X 3V1
North: #808, 55 Avenue NE, Calgary, AB T2E 6Y4
Phone: 403.234.7876

Hull Child and Family Services
2266 Woodpark Avenue SW
Calgary, AB T2W 2Z8

GeneralHull Child and Family Services is a leader in serving children, adults, and families who experience significant mental health, behavioural and developmental challenges. We will use our expertise to help move them to success, and actively confront the barriers to wellness in our whole community.www.hullservices.caT: (403) 251-8000
Psychological ServicesHull Psychological Services is a newly developed fee-for-service program for children, adults and families who may be struggling with a variety of social, emotional, behavioural and addictions issues.

We provide family and individual therapy, assessment and clinical consultation to help these individuals and families work through their challenges and to regain a better quality of life.
Brochure: HPS
Email: hullpsych@hullservices.caProgram Coordinator:
Bryan Hume
T: (403) 589-1865
William Roper Hull SchoolWilliam Roper Hull School is operated as a partnership between the Calgary Board of Education and Hull Child and Family Services.

We offer highly specialized and individualized programs that focus the development of academic and vocational skills for students with behavioural and emotional difficulties.

Students are primarily referred to us through Hull Child and Family Services and the Calgary Board of Education's Special Education Services Departmen

McMan (
#1, 4004 - 19 Street N.W.
Calgary, Alberta
T2L 2B6
Ph: (403) 508-6259
Fax: (403) 508-7757

FASD-Kaleidoscope Kaleidoscope is a program for youth and young adults who may be, or are living with a diagnosis of Fetal Alcohol Spectrum Disorder (FASD). Committed and highly skilled McMan staff support youth and young adults through mentoring. The mentor also promotes awareness and educates both the public and professionals on the realities of FASD.Program Manager:
Torrie Johal (403) 209-1407
FASD MapsFASD Maps is a program for youth and young adults who may be, or are living with a diagnosis of Fetal Alcohol Spectrum Disorder (FASD). Committed and highly skilled McMan staff provide coaching and support for individuals to ensure that needs like healthcare, housing, education and employment are met.Program Manager:
Torrie Johal (403) 209-1407
FASD-YAAC Support Group Youth and Adult Action Club (YAAC) is a peer support group for adults who may be, or are living with a diagnosis of Fetal Alcohol Spectrum Disorder (FASD). The group is open to young adults who are aged 16 and above and offers a safe place to explore FASD and understand how it impacts daily living. The group sessions revolve around art and recreation activities and will take place in the community.Program Manager:
Torrie Johal (403) 209-1407
Milestones - Family Supports for Children with DisabilitiesMilestones is a home-based program that provides support to families who have a child with a developmental disability and who receive funding through Family Support for Children with Disabilities (FSCD). Families can access a Coordinator who will meet with the child and parents to support them in increasing parenting skills, building extended support networks, and increasing community inclusion.Program Manager:
Torrie Johal (403) 209-1407
Pathways-Family SupportMcMan’s family support program, and Family Pathways worker, help develop positive family relations, teach positive parenting, living, communication and behaviour management strategies; and assist families in accessing appropriate community resources. Families are referred by the Calgary and Area Child and Family Services Authority.
Program Manager:
Paula Telfer (403) 508-7721
Respite Care ConnectionFoster care: McMan's foster care program supports children and youth between the ages of 0-18 years who require alternate living arrangements for various periods of time. We provide safe, caring homes and employ highly skilled and committed staff and foster parents to ensure the individual needs of the children are met. The goal is for the children to return home or secure permanence through a kinship or adoptive placement.
Foster Care Reunification

Foster Care Family Reunification Program provides 10 specialized foster care beds aimed at reunifying children and youth with their biological family or helping to establish a successful permanent
home through kinship or adoption. Services are delivered from an ecological and family systems perspective with foster parents providing an active role in supporting this transition through the provision of support, training, advocacy and mentoring. The goal of this program is for children and youth to be successfully re-unified within a 3-6 month time frame.

Supported Independent Living /Youth Transitions to Adulthood program, assists youth ages 15-22 with Child Intervention status and youth who are pregnant and/or parenting. This program provides support in developing the skills needed to live successfully and independently as adults. Education, employment and life/living skills are developed through individual programming.

Skills for Life program provides a 60 hour facilitated workshop on supporting youth in developing skills that address the day-to-day routines and responsibilities of independent living. Our Life Skills curriculum includes strategies for coping, problem-solving, and developing strategies for successful adult life.
Manhattan Place-Group Care

Manhattan Place Group Home provides support and residential care to children and youth ages 10-17 who have Child Intervention status. Manhattan Place Group Home provides children and youth the opportunity to live in a safe environment that provides the support and individual attention they require to develop communications, life/living skills and positive relations with their families, peers and other members of their communities.

Family Development program and Family Pathways worker, help develop positive family relations, teach positive parenting, living, communication and behaviour management strategies; and assist families in accessing appropriate community resources. Families are referred by the Calgary and Area Child and Family Services Authority.

Hand in Hand-Parent Link Centre is an interagency partnership between McMan, Aspen Family and Community Network Society, Calgary Family Services and Calgary Immigrant Women’s Association designed to enhance northeast communities by providing resources and support that assist families and children in achieving their full potential.
The program focuses on promoting childhood development and parenting support through provision of a comprehensive range of high-quality, formal and informal programs that meet the diverse needs of families in these communities. The Parent Link Centre is located in the Village Square Leisure Centre.

High Fidelity Wraparound is a part of the Calgary Collaborative partnership with Calgary and Area Child and Family Services, Hull Child and Family Services and Enviros. It is a process that supports youth and families to put together a team of people who help them identify their strengths, meet their needs and reach their goals.

Protection of Sexually Exploited Children (PSECA): McMan provides the Community Coordinator of Voluntary Services for PSECA – a position that works directly with youth involved in or at risk of involvement in prostitution to identify and coordinate community services. Referrals can be made directly to the PSECA delegated worker through Calgary and Area Child and Family Services.

Kinnections-Kinship Support is a partnership with Hull to support kin or extended family members who are caring for children or youth in need of a permanent home.

Daycare and After School Care: McMan’s daycare program offers care for children between the ages 3 and 6. The after school program offers care for children between the ages 6 and 12. Both programs offer full day and part day child care. Families receiving a subsidy are eligible to access these services.

Parent Child Assistance Program (PCAP) provides long-term support to women who have a history of alcohol and drug abuse and are at risk of giving birth to a child affected by Fetal Alcohol Spectrum Disorder. PCAP also provides supports to parents who may be affected by FASD themselves and are experiencing challenges in parenting.
Program Manager: Karin Matthiessen (403) 280-6295

Supported Independent Living /Youth Transitions to Adulthood Program Manager:
Pauline Clark (403) 508-0448

Skills for Life Program Manager:
Pauline Clark (403) 508-0448

Manhattan Place Group
Home Program Manager:
Pauline Clark (403) 508-0448

Family Development program Program Manager:
Paula Telfer (403) 508-7721

Hand in Hand-Parent Link Centre: (403) 293-5467 (ext. 2)
Program Manager: Paula Telfer (403) 508-7721

High Fidelity Wraparound: Program Manager:
Pauline Clark (403) 508-0448

Protection of Sexually Exploited Children (PSECA): Program Manager:
Pauline Clark (403) 508-0448

Kinnections-Kinship Support Program Manager:
Paula Telfer (403) 508-7721

Daycare and After School Care Program Manager:
Torrie Johal: (403) 209-1407

Parent Child Assistance Program Program Manager: Paula Telfer (403) 508-7721


GeneralTo promote and assist the development and well-being of children, youth and families within their community.

Crisis and Counseling
In-home support, foster care
Specialized Learning Centres
Residential Treatment – 2 campuses in Calgary
Outcome-based Service Delivery
Youth in Transition Programs
http://www.woodshomes.caParkdale campus
805 37 St. NW
Calgary, AB T2N 4N8
T: (403) 270-4102
F: (403) 283-9735

Bowness campus
9400 48 Ave. NW
Calgary, AB T3B 2B2
T: (403) 247-6751
F: (403) 286-0878
Immediate telephone and mobile crisis response.
Counsellors are on standby if/when you are in need.

Located at our Eastside Family Centre - 355, 495 36 St. N.E., Calgary
In Calgary: 403-299-9699
Toll-free: 1-800-563-6106
For professional inquiries, please call our Intake Pager at:

If this is an emergency situation, please call our Community Resource Team operators at: (403) 299-9699 or 1-800-563-6106.
Eastside Family CentreImmediate, no-cost, confidential walk-in counselling. A place to come when you don't know where else to turn.355, 495 36 St. N.E., Calgary
T: (403) 299-9696
EXIT Youth Shelter and Community OutreachA storefront, mobile van and outreach service to help young people on the streets, and those at risk of or involved with sexual exploitation.117 7 Ave. S.W., downtown Calgary

Storefront: (403) 262-9953
Van: (403) 512-9041
Youth Shelter: (403) 509-2323
FASD Parent Mentorship ProjectThe program operates through Wood's Homes to provide a continuum of community and residential services on a 24/7 basis and is available at no cost to clients. Elements of care are individualized to the client's needs and goals, and in-home support is offered through home and community visits and telephone calls. Clients include caregivers of individuals (newborn to 21) who are biological and adoptive parents, foster parents, grandparents and other kin and residential caregivers.
Brochure: FASD Maps
T: (403) 263-3447
Home ConnectionsThis program works with children up to the age of 18 and offers family-centred support to help family members improve their relationships, often enabling children and family members to remain safely together or to facilitate a child’s return home from a community placement.

This program also addresses the multiple issues that can impact a child’s learning and educational success. The primary aim is to enhance individual and family competencies and promote the healthy growth, development, and well-being of all family members. Goals are established and regularly reviewed; pre- and post measures are used to assess family progress. This is achieved by assisting parents and caregivers with healthy and effective parenting techniques, addressing relational issues as well as behavioural issues and linking families to community supports.

Families with children in the Calgary Separate School District can access these support services through their child’s school. Families are also referred to this program, via Calgary and Area Child and Family Services. Families in the Canmore and Lethbridge areas can also access services directly through self- referrals or community referrals. (403) 270-5699

At Eastside Family Centre (355, 495 36 St. N.E.) 403-299-9634
Bow Valley: 3rd Floor, Provincial Building, 800 Railway Avenue, Canmore, AB
Community Resource Team
24 hour Crisis Hot Line (Wood’s Homes)
The Community Resource Team (CRT) is a 24/7 telephone and mobile support service. Each of our team of professionals represents the psychology, social work, marriage and family therapy disciplines, and provides service to all individuals and families.T: (403) 299-9699
Residential programsEagle Moon Lodge
Bowness Campus Cottage 1 :
Eagle Moon Lodge is committed to working with Aboriginal youth, families and communities, to reduce the efforts of substance abuse by offering a holistic continuum of services. The intent is to provide guidance and support in connecting youth to their cultural and spiritual identity on their journey to wellness and home.

The Eagle Moon Lodge program offers intensive residential treatment, learning resources and after-care services to First Nations young people and their families with substance abuse issues. The program provides a continuum of comprehensive treatment and support services that gradually moves each youth from an intensive and structured environment to a less structured setting with the final stage being planned and supported transition home.

Bowness Campus Cottage 2
This program serves adolescents (12-17) with histories of complex maltreatment issues that include neglect, physical abuse and sexual abuse. This history has interfered with important developmental milestones in such areas as attachment, emotional functioning, academic achievement and peer and social relationships. This often results in severe externalizing behaviour problems including conduct disorders, running behaviours, sexual acting out, self harm and delinquency.

These youth tend to have a long history of Child Welfare involvement and are usually disconnected with their families. Their families most often have a significant presence in their emotional lives but may struggle to be available or reliable in supporting them.

Bowness Campus Cottage 3
A program for conduct disordered adolescent males (12 -17), the primary intent of the Habitat program is to assist young males to have greater self-control and to reduce their abusive behaviour. The goal is to break the cycle of abuse by addressing past trauma and by enabling these young males to live and think in non-abusive ways.

This program offers a variety of treatment approaches that allow youth to explore their experience of violence and abuse while challenging their own patterns of violent behaviour. Staff work with the adolescents' families and/or guardian to help them better recognize and understand the meaning of abusive behaviour and to develop alternative ways of relating safely by using a variety of therapeutic interventions.

Bowness Campus Cottage 4
Phoenix addresses sexually intrusive behaviour of male youth (12-18) by providing an ecological, competency-based model of intensive residential treatment that is closely linked with the young person's family and community. Within a culture of respect through relationships, the Phoenix Program provides individual and group therapies, psycho-sexual educational opportunities and creative arts therapies.

Families are provided with a variety of opportunities to participate in the treatment process, to learn more about healthy sexuality, to identify local resources and to build support networks that enable the young person to sustain their positive changes when they return home.

Exceptional Needs Program Under 12
Parkdale Campus Cottage A
For children (7-12), this service is a short term (3-6 month), residential program designed to provide a safe environment for children behaviourally at risk and who can not be managed in less-intensive settings. The program offers a comprehensive assessment and intervention service designed to develop effective intervention and support plans for very challenging children.

Exceptional Needs
Parkdale Campus Cottage B
A short-term program for young people (11-17) with serious biological, psycho-social, and emotional problems. In the Exceptional Needs Program, the young person and family will have the opportunity to work closely with an experienced multi-disciplinary team who will address feelings of isolation and powerlessness that often accompany unique physical and mental health needs.

Parkdale Campus Cottage C
The Stabilization Program supports families and adolescents in serious crisis by providing a 3-5 day residential placement in conjunction with solution focused family therapy. This 8-bed residence allows opportunity for families and young people to gain space and time apart so as to allow for reflection and decisions about how to address their respective situations. The clients and families identify expectations for change at the time of youth admission. The anticipated outcome and plan to accomplish is established and agreed to at the admission conference.

A specialized school setting is available for continued academic attendance and to develop strategies to support success in the young person's community school placement. Stabilization also offers a 30 day assessment placement for adolescents with intervention status. The purpose of the assessment is to provide recommendations and viable options for future placement.

Parkdale Campus Cottage D
This program provides intensive, individualized mental health treatment over a 6-12 month period for troubled youth (11-17) and their families. The program accommodates young people with serious, complicated and often mysterious mental illnesses who have not been successful with other treatment resources.

Our mandate is to empower, educate and support youth and their parents/guardians to better cope with the ongoing and complex needs of the young person in order to prevent the need for hospitalization and secure settings. The program works with families and/or guardians to develop a co-ordinated and inter-professional approach, with the ultimate intention of helping the youth make a successful transition back to his or her community. (403) 270-1727 or (403) 270-7109
Specialised Learning CentresThe George Wood Learning Centre provides specialized learning for young people (11-18) in residence on the Bowness campus.

The William Taylor Learning Centre provides specialized learning for young people (11-18) from the community and in residence on the Parkdale campus.

Wood's Homes has a partnership with the Calgary Separate School District and works with troubled young people and their families at Our Lady of Lourdes.

Children's Village works with children (3-12) who exhibit severe emotional and behavioural difficulties in their schools, communities and homes. There are 5 classrooms and a transition classroom with 52 students in all. Each classroom has one teacher and 2 behavioural support counsellors. Services include individual counselling, in-home family support, speech and occupational therapy, crisis stabilization and family counselling via Wood’s Homes’ Eastside Family Centre and Community Resource Team.

ALL OF OUR LEARNING CENTRES offer small class size, low student-teacher ratio and School Support Counsellors in every classroom.

Clinical support (individual, group and in-home) that suits the needs of the student and family is also available.

Students who seek our support have had previous unsuccessful school experiences and have lost or are at risk of losing their community school placement. The program is designed to reconnect young people and families with their communities.

These young people present with at-risk behaviours related to various occurrences of misfortune and maltreatment experienced early on in childhood. They may be suffering from:

depression and other psycho-social disorders
suicide or self-harming behaviours
physically and sexually aggressive behaviours
drug and alcohol addictions
difficulties relating to peer groups
struggle with family attachment
behaviours ranging from severe acting out to passive resistance
StabilizationA program that supports families and adolescents in serious crisis by providing a 3-5 day residential placement in conjunction with family therapy. This 8-bed residence allows families to gain space and time apart for reflection and decision-making.Wood's Homes' Parkdale campus, 805 37 St. N.W., Calgary
T: 403-270-4102
Youth In TransitionPrograms designed to help young people transition into adulthood.

- Serving adolescent males, Altadore is a program for young men who are challenged with issues such as neglect, abuse and family disconnect. Assistance is provided to help make the transition into adulthood a little smoother, building confidence at the same time.

New Outlook
Serves youth who are entering, or are having trouble, in the adult service system. This program is intended to help young people better cope in the community. Here, individuals discover their strengths, goals, interests and opportunities as they learn life skills which will help them to succeed.

Collingwood & 14 Street
This residential program (which operates in 2 locations) provides a highly supported, family-like setting for youth (16-18) while offering clinical supervision. Youth learn life skills, self-management and independence here.

Specialized residential service for young adults transitioning from post-discharge mental health care to supported community living. operated in partnership Operated in partnership with the Vocational and Rehabilitation Research Institute (VRRI).

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